PC Doctor is now offering remote web based support to our customers on an issue-by-issue basis.
Our hourly rate for this type of support is $20 per hour, with a 1 hour minimum.
Please be aware that some issues, like hardware problems, and virus cleanups cannot be fully repaired or diagnosed via remote support. If we find that the system is infected, or find any other issue that cannot be repaired remotely we will recommend that you bring the system in for in-shop repairs, or schedule an on-site service call if possible/requested.
If requested by a technician to download the free Teamviewer application, you may use this link: Download Teamviewer